Privacy Policy

Introduction

Light Cut Productions ("we," "us," or "our") operates the website lightcutproductions.ca and provides real estate media, website design and development, and creative production services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

By using our website or services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Information: Name, email address, phone number, mailing address, and other contact details you voluntarily provide when reaching out to us via email, contact forms, or scheduling a consultation through our booking system.
• Business Information: Details about your business, property listings, or project requirements that you share with us in the course of providing our services.
• Usage Data: Information about how you interact with our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits.
• Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activity on our website. You can control cookies through your browser settings.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services, including real estate media production, website design, and creative production
• To communicate with you about projects, appointments, and service inquiries
• To send you project updates, deliverables, and related correspondence
• To process and manage your bookings and consultations
• To analyze website usage and improve user experience
• To comply with legal obligations and protect our rights

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or delivering services to you (e.g., hosting providers, scheduling tools, analytics services). These parties are obligated to keep your information confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Third-Party Services

Our website may contain links to third-party websites and services, including but not limited to our scheduling platform (Calendly) and social media profiles. We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies before providing any personal information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Project files, media assets, and related deliverables are retained for a reasonable period after project completion to facilitate any follow-up requests.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to withdraw consent where processing is based on consent
• The right to object to or restrict processing of your information

To exercise any of these rights, please contact us using the information provided below.

Canadian Privacy Law Compliance

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the British Columbia Personal Information Protection Act (PIPA). We are committed to handling your personal information in accordance with applicable Canadian federal and provincial privacy legislation.

Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Light Cut Productions
Email: info@lightcutproductions.ca
Website: lightcutproductions.ca